Signals & Levers

Coming Soon

Coming September 22 from IT Revolution. Signals & Levers is a practical hands on guide to using systems thinking tools to identify the real problems blocking delivery and find the levers that create lasting change.

Cover of Signals and Levers by Elisabeth Hendrickson and Joel Tosi

About the book

See through the illusions that plague every software organization.

Using tools from statistical process control, systems thinking, and economic theory, Elisabeth Hendrickson and Joel Tosi show you how to identify real problems and find the levers that create lasting change.

Learn to spot critical illusions that derail delivery, build causal diagrams that reveal system dynamics, separate signal from noise, visualize trade-offs, and build cultures that learn instead of repeating mistakes.

Whether you’re a developer tired of death marches, a CTO struggling with predictability, or a PM wondering why everything takes longer than planned, this book provides systems thinking skills for software organizations.